Cancellations and Refunds

You can cancel your subscription at any time through your account settings or by contacting our support team.

• Cancellations take effect at the end of your current billing period
• You will continue to have access to premium features until your subscription expires
• No partial refunds are provided for unused portions of subscription periods
• After cancellation, your account will revert to the free tier with limited features

We offer refunds under the following circumstances:

• 14-Day Money-Back Guarantee: New subscribers can request a full refund within 14 days of their first subscription purchase
• Technical Issues: If our service is unavailable for more than 48 consecutive hours due to technical problems on our end
• Billing Errors: If you were charged incorrectly due to a system error
• Duplicate Charges: If you were charged multiple times for the same subscription

The following are generally not eligible for refunds:

• Subscription renewals after the initial 14-day period
• One-time session purchases that have been used
• Services that have been substantially utilized
• Cancellations due to violation of our Terms of Service
• Change of mind after the 14-day guarantee period

To request a refund, please follow these steps:

1. Contact our support team at official.sagar.dev@gmail.com
2. Include your account email, subscription details, and reason for refund
3. Provide any relevant documentation (screenshots, error messages, etc.)
4. Allow 3-5 business days for our team to review your request
5. Approved refunds will be processed within 7-10 business days

Once a refund is approved:

• Refunds will be credited to the original payment method
• Processing time depends on your bank or payment provider (typically 5-10 business days)
• You will receive an email confirmation when the refund is processed
• Your account access may be immediately revoked upon refund processing

Before initiating a chargeback with your bank or credit card company:

• Please contact our support team first to resolve the issue
• Chargebacks may result in immediate account suspension
• We prefer to work directly with customers to resolve billing disputes
• Documentation of your attempt to resolve the issue with us may be required

For cancellations, refund requests, or billing questions, contact us: